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Undergraduate Studies Support Manager

Fenglian Qiu

Fenglian Qiu

f2qiu@uwaterloo.ca
519-888-4567 x32753
MC 4016

 
The Undergraduate Studies Support Manager provides leadership to the Instructional Support Group (ISG) and the Undergraduate Operations team, and ensures communication among the ISG, faculty administrative appointees to Undergraduate Studies, course instructors, the Administration of the School and the Computer Science Computing Facility group. Instructional Support Coordinators are responsible to the Undergraduate Studies Support Manager. ISAs, IAs and TAs report indirectly through their Instructional Support Coordinators.

Instructional Support Coordinators

Karen Anderson

Karen Anderson

kaanderson@uwaterloo.ca
519-888-4567 x36656
MC 4010

   

 

Travis Bartlett

Travis Bartlett

travis.bartlett@uwaterloo.ca
519-888-4567 x33005
MC 4005

   

Barbara Daly

Barbara Daly

barbara.daly@uwaterloo.ca
519-888-4567 x36692
MC 4007

  

  

Chantelle Gellert

Chantelle Gellert

chantelle.gellert@uwaterloo.ca
519-888-4567 x37627
MC 4011

  

  

Ahmed Hajyasien

Ahmed Hajyasien

ahajyasien@uwaterloo.ca
519-888-4567 x36816
MC 4012

  

  

Gang Lu

Gang Lu

glu@uwaterloo.ca
519-888-4567 x38243
MC 4008

  

  

Olga Zorin

Olga Zorin (on leave)

olga.zorin@uwaterloo.ca
519-888-4567 x33005
MC 4005

  

  

Caroline Kierstead

Caroline Kierstead, Undergraduate Operations Coordinator, covering some instructional support duties

ctkierst@uwaterloo.ca
519-888-4567 x36226
MC 4009

  

The primary role of the Instructional Support Coordinator (ISC) is to assist instructors with their responsibilities by managing the administrative aspects of running the course, and to help provide continuity and consistency from term to term. One of the administrative aspects that an ISC typically manages is managing the ISAs, IAs and TAs that are assigned to a course for a particular term. An ISC will also help to manage student needs including handling of illness or other special requirements. The ISC has knowledge of the rules and procedures that must be followed in these cases. In addition to the instructional support, ISCs teach CS courses as well.

Undergraduate Studies Administrative Coordinator

 

Rita Hadaya

rita.hadaya@uwaterloo.ca
519-888-4567 x36826
MC 4014

 

The Undergraduate Studies Administrative Coordinator (USAC) assists with the operation of ISG. This includes acting as the Jobmine liaison for hiring co-op students (ISAs) each term, administrating HR pay authorization forms for ISAs, and handling issues related to payroll/tax forms. The USAC helps with room booking for midterms, review sessions, marking meetings, etc. as well as preparing copies of teaching/training/admin materials for ISG. The USAC also co-ordinates undergraduate events such as the new student welcome event in the fall orientation week.    

Instructional Support Assistants (ISAs)

An ISA is an undergraduate student usually working full-time for a four month term to fulfil the requirement for a Co-op work term. Many of the ISAs for ISG are interested in teaching as a vocation.

The ISA is usually the main front-line contact for students, and will assist students in a variety of ways: conducting tutorials, supervising scheduled lab sessions, assisting students individually through consulting hours, and grading papers.

Since ISAs are normally full-time employees devoted exclusively to the course, they are often placed "in charge" of the Teaching Assistants (TAs) for their course.

Instructional Apprentices (IAs)

IAs are graduate Computer Science students who are assigned work units to help them support their schooling. One IA unit equals approximately five hours per week for 16 weeks, not to exceed 80 hours for the term. IAs are assigned to courses by the Administrative Coordinator of Grad Studies.

The IS Coordinator is responsible for coordinating the duties assigned to IAs; for some courses, the ISA will co-ordinate the IAs' duties. IAs may have duties that differ from that of TAs. The IAs' primary mandate is to assist the full-time staff by doing some of the following: marking assignments/coordinating TAs for marking, creating marking schemes and/or solution sets, holding office hours, monitoring newsgroup/piazza, proctoring exams, assisting in staffing labs, and leading tutorials.

More information about IAs is available on the Teaching Assistantships webpage.

Teaching Assistants (TAs)

TAs are graduate Computer Science students who are assigned work units to help them support their schooling. One TA unit equals approximately five hours per week for 16 weeks, not to exceed 80 hours for the term. TAs are assigned to courses by the Administrative Coordinator of Grad Studies.

The IS Coordinator is responsible for coordinating the duties assigned to TAs; for some courses, the ISA will co-ordinate the TAs' duties. The TAs' primary mandate is to assist the full-time staff by marking assignments, marking and proctoring exams. Usually new TAs spend their first term with the ISG so that they receive proper training.