The CSCF User Support Group

Meetings

• User Support Group Meeting Notes (in CFPrivate)

Operations

Resources for PoCs which should aid them in managing software and handling client requests.

SysAdmin/Triage Documentation

• Course Account SSH Key Administrator Documentation
• MySQL
• Exam Seating Triage Documentation
• Faculty Recruiting System Sysadmin and Developer Documentation
• Inventory System Administrator Documentation
• PHP Setup
• Lab Mac System Administrator Documentation
• Mac Firefox PDF Plugin Administrator Documentation
• MarkUsSystemAdministratorDocumentationOld
• Networking Lab System Administrator Documentation
• Printing System Administrator Documentation
• Real-time Lab Administrator Documentation
• Student Password App System Administrator Documentation
• Presentation Support
• Miscellaneous How-to's

Teaching-related Software

• Canceling Course News Posts
• Exam Seating
• MarkUs
• Marmoset Documentation (including setup, status, diagnosis)
  • Marmoset build servers
• MediaWiki
• Odyssey Documentation
  • See whether Odyssey is up
• CFPrivate.PasswordWebAppSysAdminDocumentation
• Twiki Documentation Standards

End-user Documentation

• Inventory User Documentation
• Printing User Documentation
• Research Directory Update - if a faculty member needs help updating their own profile

Long-term Planning

• USG Management Planning Long-term planning (in CFPrivate)

Admin Support

• Grad Office Web Application -- documentation for OGSAS
• Administrative Support -- general notes on supporting administrative computing

Course Support (Technical Notes for System Administrators Supporting CS Teaching)

There may be some overlap in the course support pages with the "triage" documentation. The idea for the course support pages is to provide long-term course-specific information.

General

• CS teaching computer labs
• Lab Reports
• Points of Contact
• Public webspace notes on supporting teaching computing
• Undergrad CS Courses Offered
• Course accounts: we have both Wiki and public information. The Wiki material is more user-friendly and contains system-management information.
• Library Mobile Device Management Procedures

Specialty Labs

• Android Phones - notes on preparing Android Phones for class use
• Trash.TrashCFGraphicsLab
• Graphics Lab
• Networks Teaching Lab
• CSCF support for ESQ (Engineering Science Quest)
• Real-time Lab
• Thinking Ape 2012 mobile devices
• Thinking Ape 2013 mobile devices

Current Projects (Planning/Development Notes)

Client-initiated projects are described in ClientProjects. The projects below are "USG infrastructure" projects (work we do for ourselves, or as part of routine client management).

• Convert SE lab (dc2577) workstations to Linux: Stephen
• Find a permanent solution to the MacOSX "bind" problem: Stephen, Edward
• Integration of new IPAM with inventory: Daniel

Instructional Support Systems

Completed/Inactive Projects

• OGSAS -- grad admissions: Isaac
• ST User Management service -- requirements: Nina
• Upgrade lab computers in MC3003: Edward
• Online Course Support: Trevor
  • Adobe Connect (online teaching technology)(private/restricted information)