John's Work Guide and Responsibilities

These notes are to describe the basic work that I do, the responsibilities that I have here at the University, guides to my work, and a list of the various individuals that I work with.

List of Responsibilities

The basic list of things that I am responsible for are as follows:

Resources

These are the web links I use throughout the day:

CSCF Links

  • My Queue - used to track work and service tickets
  • Inventory - used to search inventory records for hardware
  • Open Network Administrator (ONA) - used to find what switch a port is connected to, used during moves and network troubleshooting
  • Cacti - used to check domain controller status
  • Staff Stuff - a twiki page loaded with information for CSCF Staff
  • Help Desk Guide - a guide for the CSCF Help Desk

Useful Links

People I Work With

  • Phil Beldowski - Infrastructure, Supervisor
  • Dan Hergott - Infrastructure, Networking
  • Clayton Tucker - Infrastructure, Nettops

  • Edward Chrzanowski Client Support, Mac's
  • Fraser Gunn - Client Support, Printing

  • Wendy Rush - Admin Assistant, Toner Cartridges
  • Helen Jardine - CS Receptionist, Paper

  • Dale Kentner - Campus Tech Shop Technician, Warranty Repairs

-- JohnGilbert - 2015-02-27

Topic revision: r8 - 2015-04-29 - JohnGilbert
 
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