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CscfHelp - 2014-04-09
This web app can be used to reset passwords for CS-GENERAL (not STUDENT). Keep in mind that you need to use a browser that is not logged into
CAS, such as by using a different browser, or using a "private session". Follow these steps in order to reset a password:
- Go to the app (https://cs.uwaterloo.ca/cscf/internal/password/) in a new private browser window.
- Ask the person who wants their password reset to enter their WatIAm username and password
- Click Change password
- In the authorized user section enter Username
cscfhelp
and CS-GENERAL password
- Ask the client to enter a new password that follows the guidelines and then retype it in the other field
- Click save
- Have client try logging into original machine after ten minutes.
If there is a problem with the app contact Daniel Allen (
drallen@uwaterloo.ca)
The new password will take effect within ten to fifteen minutes.
If the client needs to change their student password, there is a
student password app
available for them to set it themselves, via their WatIAm password.