This web app can be used to reset passwords for CS-GENERAL (not STUDENT). Keep in mind that you need to use a browser that is not logged into CAS, such as by using a different browser, or using a "private session". Follow these steps in order to reset a password:

1. Go to the app (https://cs.uwaterloo.ca/cscf/internal/password/)
2. Ask the person who wants their password reset to enter their WatIAm username and password
3. Click Change password
4. In the authorized user section enter Username cscfhelp and CS-GENERAL password
5. Ask the client to enter a new password that follows the guidelines and then retype it in the other field
6. Click save

If there is a problem with the app contact Daniel Allen (drallen@uwaterloo.ca)

The new password will take effect immediately.

If the client needs to change their student password, there is a student password app available for them to set it themselves, via their WatIAm password.