Lisa's notes

Lisa and Jennifer were there; Jeff is on holiday; Robyn was there from MFCF; Daniel, Fraser, and Lawrence were there from CSCF.

Agenda

1. Review action items

• pull time worked data from rt4.4: Daniel has forwarded details to Jeff; waiting for reply from Jeff.
• additional list of items for Daniel to investigate and/or ask Jeff about: bring back to next meeting.
• new: MFCF/CSCF to request queues needed to be set up now in RT 4.2
• new: MFCF/CSCF to discuss custom role requirements and bring to next meeting (CSCF proposed just adding "Supporters"; Robyn asked if we also need "Accountable" to replace ST's "Responsible"; CSCF didn't think so.)

2. RT data retention

• IST plans to switch to only keeping 8 years of live data in RT- it had been recommended but not implemented. But probably will be implemented eventually.
• We'd get access to a read-only archive, if it comes to that.

3. Discussed items from STToRTInvestigationStaffMeetingPresentation20170216#QA

• 1) parametrized search: might end up being a CSCF tool that creates a URL acceptable to RT.
• 2) "default queue": yes. See Lisa's notes.
• 3) Training:
  • Probably a 10am-noon pizza meeting for CSCF and MFCF in early April, followed by hands-on separate CSCF / MFCF meetings in a lab, in late April.

Further CSCF/MFCF Discussion:

• STToRTInvestigationFields will contain a list of ST fields and what we believe the plan is for them (whether or not to keep).

-- DanielAllen - 2017-02-21