Factory Reset is a built in function of the NeoLinux operating system. It's purpose is to restore a malfunctioning terminal back to its "out of the box" state. The feature can be accessed from the menus of the terminal's Connection Manager. Please note that a terminal's menu will need to be unlocked first (lab terminal menus are always locked). This can be done remotely (see ManEons) or from the terminal's Connection Manager menus.
The Factory Reset option should now be accessible for the Connection Manager's menus.
Then you will have to reboot the terminal.
The process of Factory Reset will NULL the terminal's password and remove the CSCF imposed terminal modifications (see ModEons).
There is also a command line version of this function that can be used at a Console window or run remotely using Telnet, it is /usr/sbin/factory_reset (see RemEons).