Meeting called by Lisa in advance of CSCF go-live ("May 1") Lisa, Jeff, and Daniel attended.


Questions for Jeff and Lisa

  • RT cli access still an option? - later, we want it for batch updates and possibly batch-item-creation.
    • yes- log into REST - sure, later in may.
    • Submit Jeff an RT item.
    • meanwhile, in my test install, look at the /bin/rt command - manpage
  • RT::Extension::TimeTracking ?
    • weekly view includes time spent on each item.
    • Add to time worked: date (to log time for yesterday)
    • "Users:" see total time worked per person
    • yes- submit an RT item for Jeff to set up on dev for us to beat up on.

Action Items

  • Jeff to apply SQL access updates (later today)
    • Daniel will get Jeff IPs for prod web today
  • Daniel to continue working on validation rules - give to Jeff tomorrow?
    • I told them it's fine if this happens after the weekend - Jeff will install validation callback by next Friday
  • Daniel to ask Lawrence- who uses RTIR incident reporting? - might be mailed to a mailing list. want to give RT access. who is on the list?

-- DanielAllen - 2017-04-26

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