Agenda

Questions for Jeff and Lisa

• RT cli access still an option? - later, we want it for batch updates and possibly batch-item-creation.
  • yes- log into REST - sure, later in may.
  • Submit Jeff an RT item.
  • meanwhile, in my test install, look at the /bin/rt command - manpage
• RT::Extension::TimeTracking ?
  • weekly view includes time spent on each item.
  • Add to time worked: date (to log time for yesterday)
  • "Users:" see total time worked per person
  • yes- submit an RT item for Jeff to set up on dev for us to beat up on.

Action Items

• Jeff to apply SQL access updates (later today)
  • Daniel will get Jeff IPs for prod web today
• Daniel to continue working on validation rules - give to Jeff tomorrow?
  • I told them it's fine if this happens after the weekend - Jeff will install validation callback by next Friday
• Daniel to ask Lawrence- who uses RTIR incident reporting? - might be mailed to a mailing list. want to give RT access. who is on the list?

-- DanielAllen - 2017-04-26