For Macintosh access to a Windows desktop, search the Macintosh app store for "Microsoft Remote Desktop"
Windows Remote Desktop
(Valid for Windows 7 through Windows 10)
Launch Remote Desktop
Start -> All Programs -> Accessories -> Remote Desktop Connection – or –
Search Remote Desktop Connection
Enter in the fully qualified name of the computer you want to connect to
It will remember this name for future accessEnter you userid and password
Note: if you chose to have it remember your credentials
Note: the next time you login it will do so without asking
You may get a warning about the version of remote desktop
Note: you can ignore this and if you wish check the box the will avoid future warnings.
Enabling Remote Desktop on an office PC
Open File explorer
Right Click on This-PC -> properties -> Remote settings tab
This-PC may apear as "My Computer" or the as the hostname of your PC
Click on Allow remote Connections to this computer
Turn off check box for Network Level Authentication - having this on might prevent some version of Remote desktop from connecting
You should not need to add yourself as a remote user , but if you do:
Click Add Remote users
For CS-GENERAL users enter CS-GENERAL\userid
For local account users enter hostname\userid - where hostname is the name of your computer
Name of your computer can be found looking at this page in File Explorer: Right Click on This-PC -> properties
Remote Desktop Usage Summary:
To Minimizing Remote Desktop
) Move your mouse to the top center of your screen you will see a drop down tool bar with the connection hostname in the center of it.
) Click Minimize
To Disconnecting from Remote Desktop
) Move your mouse to the top center of your screen you will see a drop down tool bar with the connection hostname in the center of it.
) Click on the X to close the window – You computers applications and windows will continue to run this way
Using Copy and paste
Copy and Paste works between windows!
remotedesktop2.png:
Old XP notes
Fixing the Remote Desktop Client on XP
Make a copy of the following files mstsc.exe and mstscax.dll - in your \Windows\System32 directory – place these in a new directory (for example \RDPclient)
Right Click on the new \RDPclient\mstsc.exe file using windows file explorer and pick properties.
Pick Compatibility Mode, pick Run this program in compatibility mode for Windows 98/Me – see next figure:
mstsc.exe Properties:
Pick Apply and OK to close the dialog box
Make a shortcut to the new program (The easy way is to highlight the file, depress the right mouse button – and while depressed – drag the file to your desktop and release the button – you should see a menu with the option to create a shortcut. – Always use this shortcut to start the Remote Desktop Cleint
Setting up Remote Desktop Services on XP
Right Click on My Computer – either from the Start Menu or on the Desktop (Depends on your desktop configuration) and Properties
Pick the Remote TAB
Pick allow users to connect remotely to this computer – see next figure
System Properties:
Pick the Select Remote Users Button and Pick ADD
Pick The Advanced Button (Lower Left)
Pick The Find Now Button (Left side mid-upper) and pick your own userid – close all of the dialogs boxes by pressing OK
Making your Remote PC work if it has a firewall enabled
From the START MENU pick SETTINGS
Pick Network Connections
Pick your network device
Pick Properties
Pick the Properties Button (image above) and the the Advanced Tab
Now pick Settings Button (image below) Note if your firewall is not enabled skip this section – you really do want to have the firewall turned on however – but if your machine is managed remotely you may need to discuss this with your support staff first!
Windows Firewall:
Make sure Remote Desktop is checked on. Close the dialog boxes by picking OK.
Information in this area is meant for use by CSCF staff and is not official documentation, but anybody who is interested is welcome to use it if they find it useful.