WindowsWirelessNetworking < CF

CF Web>Networking>WindowsWirelessNetworking (2017-05-02, MikeGore) (raw view)
---+ Windows Wireless Networking 
%TOC%
*Note* The University uses EDUROAM authentication and requires *userid@uwaterloo.ca* for userid and your [[watiam.uwaterloo.ca][WATIAM password]]
<br/>
In some locations we also have *wired* connections that required web based authentication using [[watiam.uwaterloo.ca][WATIAM authentication]]
---++ EDUROAM configuration
*Update 2 May 2017*
   * [cat.eduroam.org][EDUROAM setup tool]] works for Windows,Linux,Mac Andriou and IOS devices
   * https://uwaterloo.ca/information-systems-technology/services/eduroam/connecting-eduroam-wireless-network
      * For Wireless we suggest using the EDUROAM configuration rather then the manual steps in the IST web page

---++ WatIAM Authentication on wired authenticated connections
*Update 2 May 2017*
   * If you are connected to a wired connection on a wireless authentication network. 
      * You will see an authentication page with instructions - you must provide your watiam user and password to work.
   * When using a wired connection you should *disable* your wireless interface while connected with a cable to avoid conflicts
      * Newer versions of Windows typically Windows 10 and 7 do this automatically.
   * *Don't forget to enable your wireless when you are finished!*

---+++ Visitor or Guest WatIAM accounts
*Update 2 May 2017*
   * [[https://netid.uwaterloo.ca/][Net-ID sponsor visitors - sponsor mst have University WaitIAM account]]
      * Userids: will be of the form userid@netid.uwaterloo.ca

---++ Network Settings for wired authentication connections only
*Update 2 May 2017*
   * This section is only for troubleshooting - normally these settings will be correct for the vast majority of end users.
      * If your organization uses fixed addresses for its laptops then you may need to follow these steps when connecting to a wired network..
      * At minimum this section will help you determine if your settings are set the DHCP as required for the wired authenticated connections.

---+++ DHCP Settings on wired connections
*Update 2 May 2017*
   * Verify network interface is set to *obtain addresses automatically* <br />


---++++ Windows 10 and Windows 7
*Update 2 May 2017*
   * Open Control Panel
   * -> View by: Small icons (upper right drop down menu)
   * -> Network and Sharing Center
   * -> Change adapter settings (upper left hand side)
      * -> Wireless adapter (or whatever your wireless interface is called) 
      * -> Right click -> Properties
      * -> Internet Protocol Version 4(TCP/IPv4) - see center windows *"this connection uses the following items:"*
      * -> Properties 
         * -> Obtain an IP address automatically
         * -> Obtain DNS server address automatically

---++++ Windows VISTA  
   Open Control Panel <br />
   Classic View <br />
   * -> Network and Sharing Center <br />
   * -> Manage network connections (see under Tasks on the left hand side ) <br />
   *For Wireless users* <br />
      * -> Wireless (or whatever your wireless interface is called) <br />
   *For Direct Connection users* <br />
      * -> Locale Area Connection (or whatever your wired network interface is called) <br />
      * -> Properties <br />
      * -> Internet Protocol Version 4(TCP/IPv4) - see center windows *"this connection uses the following items:"*
      * -> Properties <br />
   * -> Obtain an IP address automatically
   * -> Obtain DNS server address automatically

---++++ Windows XP
   Open Control Panel <br />
   * -> Network Connections <br />
   *For Wireless users* <br />
      * -> Wireless (or whatever your wireless interface is called) <br />
   *For Direct Connection users* <br />
      * -> Locale Area Connection (or whatever your wired network interface is called) <br />
      * -> Properties <br />
      * -> Internet Protocol (TCP/IP) - see center windows *"this connection uses the following items:"* <br />
   * -> Properties <br />
   * -> Obtain an IP address automatically
   * -> Obtain DNS server address automatically

---+++ Firewall settings
*Likely Obsolete as of 2 May 2017 - need to check*</br>
*Verify Windows Firewall has ICMP echo request enabled*
---++++ Windows XP 
   Open Control Panel <br />
   * -> Windows Firewall <br />
   * -> Advanced TAB <br />
   * -> ICMP Settings
   * -> Allow incoming echo request
---++++ Windows VISTA  and 7
   Open Control Panel <br>
   Classic View <br />
   * -> Administrative Tools
      * -> Windows Firewall and Advanced Security <br />
         * -> Inbound Rules <br />
            * -> File and Printer Sharing (ECHO Request - ICMPv4-In)
               * -> Enable Rule

---+++ Windows Troubleshooting
   1) Open and DOS command prompt (Start Menu -> Run -> cmd -> OK)
   2) Run the ipconfig to view the network connections (ipconfig /all)<br />
     The IP of the computer should be have the prefix of 10 or 172 - if NOT do the next steps<br />
     2a) *ipconfig /release* <br />
     2b) *ipconfig /renew* <br />
     *Note* if your address starts with *169* windows has failed to get a network address and */renew* will not work ( Microsoft <i> *feature/bug* </i> ) <br />
      - A work around for this <i> *bug* </i> is to repair (XP) or Diagnose (VISTA) your connection<br />
---++++ Windows XP - repair
   Control Panel <br />
   * -> Network Connections <br />
   *For Wireless users* <br />
      * -> Right Click on Wireless (or whatever your wireless interface is called) <br />
   *For Direct Connection users* <br />
      * -> Right Click on Locale Area Connection (or whatever your wired network interface is called) <br />
   * -> Repair <br />
   *Verify your address again* <br />
   *If all attempts fail contact your support contact* <br />
---++++ Windows VISTA and 7 - diagnose
   Control Panel <br />
   Classic View <br />
   * -> Network and Sharing Center <br />
   * -> Manage network connections (see under Tasks on the left hand side ) <br />
   *For Wireless users* <br />
      * -> Right Click on Wireless (or whatever your wireless interface is called) <br />
   *For Direct Connection users* <br />
      * -> Right Click on Locale Area Connection (or whatever your wired network interface is called) <br />
   * -> Diagnose <br>
   (You will be prompted to Continue ) <br />
   * -> Reset the the Network Adapter <br />
   *Verify your address again* <br />
   *If all attempts fail contact your support contact* <br />

---+++ Note for Wired Connections
   * You should *disable* your wireless interface while connected with a cable to avoid conflicts
   * *Don't forget to enable your wireless when you are finished!*

---++++ Windows XP
   Control Panel <br />
   * -> Network Connections <br />
   * -> Right Click on Locale Area Connection (or whatever your wired network interface is called) <br />
   * -> Disable <br />
*Don't forget to enable your wireless when you are finished!*
---++++ Windows VISTA - diagnose
   Control Panel <br />
   Classic View <br />
   * -> Network and Sharing Center <br />
   * -> Manage network connections (see under Tasks on the left hand side ) <br />
   * -> Right Click on Locale Area Connection (or whatever your wired network interface is called) <br />
   * -> Disable <br>
Topic revision: r11 - 2017-05-02 - MikeGore
Information in this area is meant for use by CSCF staff and is not official documentation, but anybody who is interested is welcome to use it if they find it useful.
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