Ubuntu on laptops are unable to directly connect to eduroam (especially on the images CSCF images).
A way to get the laptop to connect to eduroam is through the "eduroam Configuration Assistant Tool" that can be downloaded from https://cat.eduroam.org/
Choose the Linux version of the tool and download it. (It will be a .sh file)
After installing the .sh file, the tool will prompt to enter the credentials (make sure to enter the userID as "username@uwaterloo.ca")
-- CscfHelp - 2014-11-25