CSCF Service Catalog

Version 2.1: Categories and Services from Higher Education best-practice standards, with proposed changes.

Categories

Desktop and Portable Computing
Communication, Collaboration, and Web
Security
Teaching and Learning
Administrative
Research
Infrastructure
Professional Services

Services sorted by category

ADMINISTRATIVE
    Reporting and Analytics
    Onboarding: Faculty, Staff, Students, and Visitors

COMMUNICATION, COLLABORATION, AND WEB
    Collaboration
    Conferencing
    E-Mail
    E-Signage / Public Information Systems
    Web

DESKTOP AND PORTABLE COMPUTING
    Network Access
    Desktop/Mobile Deployment
    Desktop/Mobile Support
    Equipment Disposal
    Equipment Loan
    Printing
    Software Distribution

INFRASTRUCTURE
    Backup / Archive
    Custom Server Deployment
    Data Centres
    Databases
    Monitoring
    Networking
    Server Infrastructure
    Shared Compute Environments (linux.cs, linux.student.cs, windows.cs)
    Storage

PROFESSIONAL SERVICES
    Renovation Consulting
    Equipment Procurement
    Server Support
    Application Development
    Help Desk
    Portfolio and Project Management
    Software/Service support
    Technology Consulting

RESEARCH
    Advanced Applications
    Research Grant Support
    Lab Management
    Specialized Compute Environments: Hadoop, GPU, Ugster

TEACHING AND LEARNING
    Assessment Systems
    Audiovisual Deployment for Teaching/Meeting Rooms
    Audiovisual Deployment for Academic Events
    Teaching Labs: Mac, Linux, Dedicated
    Teaching Software Services (Assignments, Exam submission & marking, Teaching Evaluations)

SECURITY
    Account Management
    Secure Computing
    Security Consulting
    Security Incident Response and Investigation

-- DanielAllen - 2018-09-11

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Topic revision: r3 - 2018-09-11 - DanielAllen
 
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