List of Software and Services

This page attempts to document the different software and services used at the University of Waterloo. This page is incomplete. You can help by adding to it.

Account Management


Your CS-GENERAL account is used to access the system, as well as some services like NextCloud. See here for (re)setting your password.


The University of Waterloo uses Duo for two-factor authentication. See Duo2FA for more info.


Odyssey is where you can see your teaching assistant (TA) assignments.


Portal is probably used for something.


Quest is the University of Waterloo's student information system. This is where you can register for classes, manage your finances, etc.


Your WatCard is your student ID. You can use this to ride public transit and pay for some things. Visit to manage your WatCard online.


WatIAM is the University of Waterloo's system for account and identity management. You can, for example, indicate your chosen/preferred first name here.


The University of Waterloo uses Workday as its Human Resources system. If you are an employee of the school (such as a graduate student), you will need to input your information here.

Note, this is on a third-party domain.

File Storage


The CS department has a NextCloud instance accessible at Students get 500GB of file storage by default. Use your CS-GENERAL password to log in. See Vault for more info.

Information about Your Courses

This section lists sites which you might use in your classes.

Class Pages

Agendas, assignments, and reading materials can often be found on the professor's own page for the class. There is not a consistent location for class pages. You'll have to find your professor's site and your class page from there.




Piazza is used like a forum/social platform for classes. Your professor may use it to make announcements. You may use it to ask (private or public) questions about the course.

Tip: Piazza really wants you to use it to network with companies. If you find this obnoxious, you can hide this part of the site with, for example, uBlock Origin filters:[aria-label$="Network at a Glance"][aria-label$="Network Preferences Info"]

Note, this is on a third-party domain.


Hometown (Mastodon)

CrySP has a Hometown instance at Hometown is a fork of Mastodon, an ActivityPub-based federated Microblogging platform.


CrySP has an Internet Relay Chat server. Some IRC rooms are also bridged to Matrix. See LabOrganization for more info.


CrySP has a (non-federating) Matrix server. Some Matrix rooms are also bridged to IRC. See LabOrganization for more info.

Microsoft Office 365 Email emails use Microsoft Office 365 Education. See UWaterlooEmail for more info.

Video Meetings

There are several video platforms used at the University of Waterloo.


CrySP has a BigBlueButton instance at BBB is a free and open source virtual classroom web app. CrySP meetings happen over BBB.


LEARN's virtual classroom feature is powered by Bongo. To participate in the virtual classroom, go to your class page on LEARN, then go to Connect > Virtual Classroom.

Microsoft Teams




Edit | Attach | Watch | Print version | History: r5 < r4 < r3 < r2 < r1 | Backlinks | Raw View | Raw edit | More topic actions
Topic revision: r5 - 2023-03-18 - V3CNA
This site is powered by the TWiki collaboration platform Powered by PerlCopyright © 2008-2024 by the contributing authors. All material on this collaboration platform is the property of the contributing authors.
Ideas, requests, problems regarding TWiki? Send feedback