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Windows

Dell OpenManage™ IT Assistant User's Guide

NOTE: While it is possible to drag and drop parts of the IT Assistant user interface between frames, this function is not supported and can lead to unexpected behavior.

bullet.gif (1107 bytes) Alerts bullet.gif (1107 bytes) Search
bullet.gif (1107 bytes) Export Data bullet.gif (1107 bytes) Remote Access Address Book
bullet.gif (1107 bytes) Export Server Settings bullet.gif (1107 bytes) Remote Access Hardware
bullet.gif (1107 bytes) Flash BIOS bullet.gif (1107 bytes) Server Alert Actions
bullet.gif (1107 bytes) Home bullet.gif (1107 bytes) Shutdown
bullet.gif (1107 bytes) Import Server Settings bullet.gif (1107 bytes) System Configuration
bullet.gif (1107 bytes) Inventory bullet.gif (1107 bytes) Systems
bullet.gif (1107 bytes) Reclassify Systems bullet.gif (1107 bytes) Wakeup On LAN

Alerts

Use the alerts window to view, acknowledge, and delete alerts. You must first select an alert from the alert list (first control in the following table) for the other controls to become active.

Alerts Window Controls

Alert list (upper pane of window) Lists the alerts received from all systems. Enables you to select one or more alerts to acknowledge or delete. Contains the Severity, Date, Hostname, and Description sort buttons.
Alerts (N of MAX) or
New Critical Alerts (N of MAX)
Indicates the number of alerts displayed in the alert list out of the total number of unacknowledged and undeleted alerts.
ALL_EVENTS or NEW_EVENTS drop-down menu (above the Alert list) Specifies whether the alerts list displays all currently received alerts or only new unacknowledged alerts.
Continuous Updates When selected, enables real-time updates of the alerts list. When cleared, the alerts list is updated at the next regular polling interval.
Combo box Displays a drop-down list of previously configured filters. Select a filter to apply it to the events displayed in the alerts window; doing so displays only those alerts that meet the filter's criteria. (You can configure filters to display only the events in which you are interested.)
Ack Acknowledges the currently selected alert and changes the new alert indicator to an acknowledged alert indicator. Acknowledged alerts remain in the alerts window. This is a good way to keep track of how many alerts a system is generating.
Delete Deletes the currently selected alert.
More Displays the next 500 events in the event log. If there are not more than 500 events in the log, this button is grayed-out and unavailable.
Description (lower pane of window) Describes the currently selected alert.

Export Data

Use the export data window to perform Desktop Management Interface (DMI)-to-Microsoft® Systems Management Server (SMS) mapping.

Export Data Window Controls

Categories Select the DMI groups you want to map.
Mapping Type Select a mapping to SMS file format or to a comma-delimited text file.
Auto mapping enabled Enables automated mapping.
Every Specify the mapping interval in days, weeks, or months.
After Specify a time of day to perform the automated mapping after the primary interval specified in Every has passed.
File Name Specify the name of the file to which you are mapping.
File Location Specify the drive and directory of the file to which you are mapping.
Save Saves the settings in this window.

Export Server Settings

Use the export server settings window to export a server's alert threshold settings, local server actions settings, RAC settings, and chassis properties (such as fan control and thermal shutdown) to a file for import to another server. The chassis properties that are exported depend on the model of your server.

Export Server Settings Window Controls

Export Opens a standard file browser that enables you to specify the name and location for a destination server settings file (.oms file).  The settings of the server selected in the server list are saved to this file.
Server list (lower pane of window) Select a server system for file export. If no servers have been discovered, this list is empty.

Flash BIOS

Use the flash BIOS window to update the BIOS of one or more systems.

Flash BIOS Window Controls

Browse Opens a standard file browser that enables you to select a BIOS (.hdr) file. You can also type in a file name directly.
File Selected Displays the BIOS file you selected. 
Update Starts the BIOS update process.
BIOS Version to Flash Displays the BIOS version of the file you selected.
System list (lower pane of window) Select one or more systems on which to flash the BIOS.
Use DCOM when possible When checked, causes IT Assistant to attempt the DCOM method of flash BIOS. This option is selected by default.

When grayed-out and cleared (deselected), the IT Assistant services are not configured to communicate using DCOM. See "configservices Utility" for information on DCOM setup.

When grayed-out and checked, the IT Assistant services have been set up to only allow Flash BIOS of those clients that support it through DCOM (cannot use legacy method for systems that support the DCOM method).


Home

Use the home window to navigate to the systems you want to view and manage, and to see the most recent alerts generated by all registered subnets and IP/IPX/hostname addresses. The home window is your starting point in IT Assistant. You must first select an alert from the alerts list (second control in the following table) before the controls listed after it become active.

Home Window Controls

System group list (upper pane of window) Lists the system groups, preceded by an icon indicating the most urgent status among the systems in that group. Clicking a group takes you to the systems window and expands that group's branch of the system tree.

For example, if you click Servers, the systems window appears with the system tree's Servers branch expanded to show all currently discovered server systems.
Alerts list (lower pane of window) Lists new critical alerts received from the currently registered discovery ranges. Used in the same manner as the alerts window.
All/new events drop-down menu (bottom of system group list) Select whether the alerts list displays all currently received alerts or only new unacknowledged alerts.
Continuous Updates When selected, enables real-time updates of the alerts list. When cleared, the alerts list is updated at the next regular polling interval.
Ack Acknowledges the currently selected alert and changes the new alert indicator to an acknowledged alert indicator. Acknowledged alerts remain in the alerts list if All/new events is set to ALL_EVENTS. This is a good way to keep track of how many alerts a system is generating.
Delete Deletes the currently selected alert.
More Displays the next 500 events in the event log. If there are not more than 500 events in the log, this button is grayed-out and unavailable.

Import Server Settings

Use this window to import a file that contains the alert threshold settings, local server actions settings, remote access hardware settings, and chassis properties (such as fan control and thermal shutdown) of another server. The chassis properties that are imported depend on the model of your Dell™ PowerEdge™ server.

Import Server Settings Window Controls

Import Opens a standard Windows file browser that enables you to specify a server settings file (.oms file) to import to the server selected in the server list.
server list (lower pane of window) Select a server system for file import. If no servers are discovered, this list is empty.

Inventory

Use the inventory window to view the following information about a system:

The inventory window displays the system tree in the left pane. You must first select a system or group in the system tree before you make selections in the controls described in this section.

Inventory Window Controls

Select Columns Select which inventory items you want to view for the currently selected system or group.
Get Inventory Retrieves the inventory data for the selected system or group.
Inventory list (lower pane of window) Lists the inventory items for the selected system or group.

Reclassify Systems

Use this window to select a system for reclassification.

Reclassify Systems Window Controls

Discovered systems list (lower pane of window) Lists the currently discovered systems. Enables you to select a system for reclassification.
Reclassify Opens the Reclassify System dialog box, which enables you to choose a new classification for the selected system.

Search

Use the search window to find system(s) among the currently registered discovery ranges.

Search Window Controls

Find Specify a search criterion based on an initial filter, a qualifier, and a final filter. Each part of the criterion is specified by three controls located beside the word Find on your screen:

First (leftmost) control: Specifies the initial filter, such as Protocols

Second control: Specifies a qualifier, such as Is

Third control: Specifies the final filter, such as SNMP

Available values for each part of the search criterion change dynamically based on what you choose in the previous control. The third control will sometimes prompt you for a string value, and other times will allow you to choose from a drop-down menu.

NOTE:  The wildcard filter mask (*) works only with the contains, ends with, and starts with qualifiers.

Check box (far left of the upper pane of the window) Specify a second search criterion. Activates a drop-down menu from which you can choose And or Or, and another set of initial filter, qualifier, and final filter controls. Use these controls as described for Find.
Search Starts the search.
Results Displays the number of matches found for the specified search criterion.
System list (lower pane of window) Lists the systems that match the search criterion.

Remote Access Address Book

Use this window to manage connection information for discovered RACs and to connect to them in the event that normal network communication to the host server is lost. You must first select a system from the system list (last control in the following table) before the Edit, Remove, and Connect controls become active.

Remote Access Address Book Window Controls

Add Opens the Add Entry dialog box, which enables you to enter connection information for DRACs and DRAC IIIs.
Edit Opens the Edit Entry dialog box, which enables you to enter connection information for DRACs and DRAC IIIs.
Remove Deletes the currently selected system entry from the system list.
Connect Attempts to connect to the system currently selected in the system list. Depending upon the configuration of the remote system, this button may open subsequent dialog boxes that prompt you for additional information about the connection you want to make.
Import DRAC II Address Book Imports any DRAC II address book information from the DRAC II address book server. This feature requires that the DRAC II address book server be running on the management station. 
system list Lists the discovered systems that are equipped with remote access hardware and the type of hardware (DRAC 1.0, DRAC II or DRAC III).

Remote Access Hardware

Use this window to configure a DRAC 1.0, DRAC II, or DRAC III on a remote system. You must select a system from the system list (first control in the following table) in order for the other controls to become active.

Remote Access Hardware Window Controls for a System Equipped With DRAC 1.0

NOTE: IT Assistant displays the following controls if you select a system that is equipped with a DRAC 1.0.

System list (lower pane of window) Select the system on which to configure a DRAC 1.0.
Dial-out Notification Number Specify or edit the dial-out notification number for the currently selected system. This number is automatically dialed 8 minutes after a server hangs or immediately after a failure condition is detected.
Session Callback Number Specify or edit the telephone number of the modem installed in a remote management station. A remote management station is a system that has the Dell OpenManage Remote Assistant console installed.

The session callback number allows the server to receive a call, hang up, and then call the management console back at an assigned number. This security feature limits remote access to a single telephone number to ensure that the server only responds to calls from selected consoles. If a callback number is not entered, the server can respond to calls from any console.

Save Saves the Dial-out Notification Number and Session Callback Number for the selected system.

Remote Access Hardware Window Controls for a System Equipped With a DRAC II

NOTE: IT Assistant displays the following controls if you select a system that is equipped with a DRAC II.

System list (lower pane of window, appears on all tabs) Select a system for which you want to configure a DRAC II.

Modem Tab

Dial Mode Select the dial mode for the modem used for remote access.
Initialization String Specify or edit the initialization string (if any) for the modem used for remote access.
Country (Appears only if the system is equipped with a Psion modem.) Select the country for the current system. Initialization String automatically updates itself based on this setting.
Baud Rate Select the baud rate of the modem used for remote access.
Save Saves settings for the selected system.

Network Tab

IP Address Specify or edit the IP address used for normal network access to the DRAC II NIC.
Subnet Address Specify or edit the subnet address used for normal network access to the DRAC II NIC.
Default Gateway Specify or edit the network gateway used for normal network access to the DRAC II NIC.
Save Saves settings for the selected system to the IT Assistant data repository.

Alerts Tab 

NOTE: On the Alerts tab, you can enter up to eight destination IP addresses and associated dial-out notification numbers. If an alert occurs, the DRAC II attempts to send notification by (1) sending a Simple Network Management Protocol (SNMP) trap to each of the IP addresses, (2) sending a page (twice to each configured pager), and (3) dialing each notification number three times. When a connection is made with a console, the notification process stops.

Destination IP Address Specify or edit a destination IP address for alerts.
Community Name Specify or edit a destination community name for alerts.
Dial Out Number Specify or edit a dial-out notification number for alerts.
Destination list (below the three previous controls) Lists established alert destinations and enables you to select destinations for removal.
Add Adds an alert destination specified in the Destination IP Address, Community Name, and Dial Out Number fields.
Remove Removes a selected alert destination from the destination list.
Save Saves settings for the selected system to the IT Assistant data repository.

Remote Access Hardware Window Controls for a System Equipped With a DRAC III

NOTE: IT Assistant displays the following controls if you select a system that is equipped with a DRAC III.

System list (lower pane of window, displays on all tabs) Enables you to select a system for which you want to configure a DRAC III.

Network Tab

Enable NIC Enables the integrated NIC on the DRAC III and activates the remaining NIC configuration controls on this tab.
Enable Alerts Enables alerts and activates the Alerts tab.
Enable Dial-In Enables dial-in networking and activates the Dial-In Users tab.
Enable Demand Dial-Out Enables the demand dial-out (mandatory disconnect and callback) feature and activates the Demand Dial-Out tab.
Use DHCP for NIC IP Address Tells IT Assistant to obtain the IP address of the DRAC III NIC from the Dynamic Host Configuration Protocol (DHCP) server; deactivates the IP Address, Subnet Mask, and Default Gateway controls.
IP Address Enter a static IP address for the DRAC III NIC in dotted-decimal notation. You must first clear (deselect) the Use DHCP for NIC IP Address check box.
Subnet Mask Enter a static subnet mask for the DRAC III NIC in dotted-decimal notation. You must first clear Use DHCP for NIC IP Address.
Default Gateway Enter a static IP address for the gateway servicing the DRAC III NIC. You must first clear Use DHCP for NIC IP Address.
Use DHCP to get Dial-In IP Address Tells IT Assistant to obtain the dial-in IP address of the DRAC III modem from the DHCP server; deactivates Base IP Address.
Base IP Address Enter a static base IP address for dial-in networking; you must first clear Use DHCP to get Dial-In IP Address.
Dial-In Authentication Specify the type of authentication required for dial-in networking. The settings are None, Encrypted, Any, and MSCHAPNone requires that the connection use no encryption. Any allows the connection using any type of encryption, including no encryption. Encrypted requires the connection to use some type of encryption. MSCHAP requires the connection to use the Challenge Handshake Authentication Protocol.

Alerts Tab

Alerts list Lists the currently configured alerts for the DRAC III.
Add Opens the Add Alert dialog box, which enables you to specify events and their corresponding severities required to trigger an alert from the DRAC III.
Edit Opens the Edit Alert dialog box, which enables you to specify events and their corresponding severities required to trigger an alert from the DRAC III.
Remove Removes the currently selected alert from the alerts list. You must first select an alert in the alerts list.
Test Triggers an alert. You must first select an alert in the alerts list.

Demand Dial-Out

Demand dial-out entry list Lists users who are allowed to dial in to the DRAC III to cause it to disconnect and call back at a specified number and IP address. This user list is not the same as the dial-in user list on the Dial-In Users tab.

When the DRAC III calls back, the user can then enter their DRAC III administrator authentication at the DRAC III browser-based interface and perform console redirection or system management actions.

Add Opens the Add Demand Dial-Out Entry dialog box, which enables you to specify a new demand dial-out user and the number at which to call that user back.
Edit Opens the Edit Demand Dial-Out Entry dialog box, which enables you to edit information for a demand dial-out user and the number at which to call that user.
Remove Removes the currently selected demand dial-out entry. You must first select an entry from the demand dial-out entry list.

Dial-In Users Tab

Dial-in user list Lists the point-to-point protocol (PPP) users who are allowed only to dial in to the DRAC III.

A dial-in user is NOT a DRAC III user. Requiring dial-in user authentication helps to ensure that the dial-in connection is allowed. When the DRAC III login screen appears over the dial-in connection, dial-in users are still prompted for their DRAC III user name and password. See "User Setup for Systems and Dell Remote Access Hardware" for information on adding DRAC III users.

Add Opens the Add Dial-In User dialog box, which enables you to specify a new dial-in user.
Edit Opens the Edit Dial-In User dialog box, which enables you to edit information for a dial-in user.
Remove Removes the currently selected dial-in user. You must first select a user from the dial-in user list.

Remote Hosts Tab

Enable

SMTP (e-mail) Server Address

Specify or edit the SMTP server to which you want all e-mail pages to be sent.
Enable

Remote Floppy Tftp Address

Specify or edit the IP address of the remote Trivial File Transfer Protocol (TFTP) server that has the remote diskette image on it.

This address supports the Remote Floppy Boot feature on a DRAC III. If the local boot image has been corrupted, a DRAC III has the ability to boot its host server using a diskette boot image that it downloads from a TFTP server.

Remote Floppy Tftp File Path

Specify or edit the fully qualified path and file name of the remote diskette boot image.

This is the path relative to the diskette on the TFTP server.

Enable

Remote Firmware Update Tftp Address

Specify or edit the IP address of the remote TFTP server that has the firmware image on it.

This address supports the Remote Firmware Update feature on a DRAC III. A DRAC III can update its firmware using a firmware image located on a TFTP server. This process is similar to flashing a system BIOS.

Remote Firmware Update File Path

Specify or edit the fully qualified path and file name of the remote firmware image file.

This is the path relative to a disk drive on the TFTP server.

Modem Tab

Dial Mode

          Pulse

Choose Pulse to enable pulse dialing for the DRAC III modem.

          Tone

Choose Tone to enable tone dialing for the DRAC III modem.
Initialization String

          Text box

Specify the initialization string required by the DRAC III modem.

          Drop-down list box

Select the country in which the DRAC III resides.
Baud Rate Select the baud rate at which the DRAC III modem communicates.

Server Alert Actions

Use this window to configure the actions you want to take when a server generates an event. You must first select a server from the server list (first control in the following table) for the other controls to become active.

Server Alert Actions Window Controls

Server list (lower pane of window) Select a server system for alert action configuration. If no servers are discovered, this list is empty.
Event list (upper pane of window) Select an event for which you want to configure an action.
Configure Action Opens the Configure Action dialog box, which enables you to choose actions or run applications when the currently selected server generates the event selected in the event list.
None Specifies that you want to take no action on notification of a hung server.
Reset System Resets a hung server (power off, power on) on notification that the server is hung.
Cycle System Power Cycles power on (restarts) a hung server on notification that the server is hung.
System Reset Timer A counter circuit that is initialized at some value and, as it counts up or down, is continually reinitialized by an external signal so that it never reaches its specified time-out value. If the external signal goes inactive, the timer is not reinitialized and times out, at which point it performs a specified action.
Flash fault LED at this severity level Select the minimum severity level (warning or failure) to flash the amber environmental LED on the currently selected server. This LED helps you to determine which server in a rack generated the event.
Save Saves all settings for the currently selected server.

Shutdown

Use the shutdown window to remotely shut down one or more systems. You must first select one or more systems from the system list for the other controls to become active.

Shutdown Window Controls

System list (lower pane of window) Select one or more systems to shut down.
Reset System Performs a system reset (warm boot) on the currently selected system(s).
Power Cycle Performs a system shutdown and restart on the currently selected systems(s).
Power Off Shuts down the currently selected system(s).
Shut down OS first Shuts down the operating system before shutting off the power on the currently selected system(s).
Shutdown Initiates the reset, power cycle, or power off on the currently selected system(s).

System Configuration

Use the system configuration window to remotely configure discovered systems on the network. Systems must be equipped with a system management basic input/output system (SMBIOS) for configuration actions to be available.

NOTE: Not all system configuration settings are available for all systems. Unavailable settings are grayed-out (display in lighter than normal screen text).

The tab controls in the system configuration window and their valid settings follow:

Ports

NOTE: This tab control is available only for servers. For client systems, the settings in this tab control are available on the Legacy Select tab control.

          Parallel Port

Specify the BIOS port setting for the parallel port.

          Parallel Mode

Select whether the system's parallel port acts as a unidirectional AT-compatible (AT), bidirectional Personal System/2-compatible (PS/2), Enhanced Parallel Port-compatible (EPP), or Extended Capabilities Port-compatible (ECP) port.

          Serial Port 1

Specify the BIOS port setting for the serial ports.

          Serial Port 2

Specify the BIOS port setting for the serial ports.

Devices

NOTE: This tab control is available only for servers. For client systems, the settings in this tab control are available on the Legacy Select tab control.

          NIC

Enables or disables the network interface controller (NIC).

          Diskette

Enables, disables, or auto-detects the diskette drive.

          Pointing Device

Enables or disables the mouse or other pointing device.

Power On

          Auto Power On

(Not supported on servers) Enables or disables the automatic power-on feature.

          Hour

Sets the hour for automatic power on.

          Minute

Sets the minute for automatic power on.

Wakeup On LAN

          Wakeup On LAN

Enables or disables the Wakeup On LAN feature.

          Wakeup On LAN Method

Specifies the type of packet used for waking up remote systems.

Client Polling

          SMART Drive

Enables or disables Self-Monitoring and Reporting Technology (SMART) drive features. The Every... Minutes control specifies the polling interval.

          Environmental Monitors

Enables or disables environmental monitors such as temperature and voltage probes. The Every... Minutes control specifies the polling interval.

          Chassis Intrusion

Enables or disables the chassis intrusion alert. The Every... Minutes control specifies the polling interval.

          Hard Disk Threshold

Enables or disables the hard-disk drive threshold feature, which specifies a minimum amount of drive space to keep free so that file management operations can complete successfully. The Every... Minutes control specifies the polling interval.

          ECC Single-bit

Enables or disables single-bit error checking and correction code (ECC). The Every... Minutes control specifies the polling interval.

Other

          IDE Disk

(Not supported on most servers.) Auto-detects or disables the integrated device electronics (IDE) hard drive.

          Boot Sequence

NOTE: If a client system is instrumented with Client Instrumentation 6.1, this option is grayed-out and unavailable, and you can specify the boot sequence on the Boot Sequence tab control.

Specifies the order in which the client system attempts to boot from its diskette or hard-disk drives.

          Chassis Intrusion

Displays the status of the chassis intrusion alert. Use this control to clear a chassis intrusion alert on nonserver systems (servers clear the alert automatically when the chassis cover is reinstalled).

PXE on Next Boot

NOTE: This control is available only for client systems that are equipped with the following:
  • Dell OpenManage Client Instrumentation 6.1

  • A BIOS that supports Preboot Execution Environment (PXE)

Enables or disables PXE support in the SMBIOS. PXE on Next Boot is an alternative to Boot Sequence. When enabled, the system uses the PXE boot sequence configuration during the next reboot, overriding, but not overwriting, the Boot Sequence specified in the BIOS. This feature remains enabled for the next reboot only. On the reboot after that, the system boots according to the Boot Sequence specified in the BIOS.

Boot Sequence

NOTE: This tab control is available only for client systems that are equipped with the following:
  • Dell OpenManage Client Instrumentation 6.1

  • A BIOS that supports boot device resequencing

device list (left side of tab)

Lists the available boot devices installed in the system. The order of devices in the list, from top to bottom, specifies the boot sequence for the system; first boot device is at the top. Each device has a check box to the left; select the check box to enable the device, and clear the check box to disable it.

Move Up

Moves the currently selected boot device one place up in the boot sequence. You must first click a device name in the device list.

Move Down

Moves the currently selected boot device one place down in the boot sequence. You must first click a device name in the device list.

Legacy Select

NOTE: This tab control is available only for client systems that are equipped with Dell OpenManage Client Instrumentation 6.1.

NOTE: The controls on this tab allow you to enable, disable, or specify settings appropriate for legacy and legacy-free components on a client system. Only those settings that are supported on the client system are displayed. The control settings listed in this table may vary from system to system.

NOTE: If the settings for a particular control are grayed out, that particular component is not installed in the system. For example, if NIC is set to Disabled, but Disabled is grayed out, no NIC is installed.

Parallel Port

Specifies the port assignment for the physical parallel port. Available settings are LPT1, LPT2, or LPT3.

Parallel Mode

Specifies the mode used for parallel data transfer. Available settings are unidirectional AT-compatible (AT), bidirectional Personal System/2-compatible (PS/2), Enhanced Parallel Port-compatible (EPP), or Extended Capabilities Port-compatible (ECP).

Serial Port 1

Specifies the port assignment for the first physical serial port. Available settings are usually DISABLED, AUTO, COM1, COM2, COM3, or COM4. AUTO scans COM1 through COM4 in order and assigns the first unused port to Serial Port 1.

Serial Port 2

Specifies the port assignment for the second physical serial port. Available settings are usually DISABLED, AUTO, COM2, or COM4. AUTO scans COM2 and COM4 in order and assigns the first unused port to Serial Port 2.

PCI Slots

Enables or disables the Peripheral Component Interconnect (PCI) bus.

Diskette

Enables or disables the diskette drive installed in the system. Available settings are usually DISABLED, AUTO, and READ ONLY. AUTO instructs the system to autodetect the type of diskette drive; READ ONLY disables the write functions of the diskette drive.

Pointing Device

Enables or disables the mouse or other pointing device.

Integrated Audio

Enables or disables the integrated audio controller.

NIC

Enables or disables the NIC.

USB Controller

Enables or disables the Universal Serial Bus (USB) controller, and therefore the external USB ports on the system.

Systems

The systems window displays the system tree in the left pane. You must first select a system in the system tree to display the tabs described in this section.

Systems Window Controls

Summary Tab

Contains general information about the system selected in the system tree. Click a link at the top of the window to move to an information category quickly. The categories are Hardware, Software, Service Data, User Data, Network Data, and Manageability.

Status Tab

Displays the system tree, the status tree, and general system information. The status tree displays a status indicator beside components it discovers in the system selected in the system tree.

Alerts Cause Refresh

If IT Assistant receives an alert from the currently selected system, it refreshes the Status tab information.

If IT Assistant continues to receive many alerts from the currently selected system, the user interface could become unresponsive. Clearing (deselecting) Alerts Cause Refresh disables the alert refresh behavior as long as the alert does not cause a change in the global status of the system. If an alert causes a change in the global status of a system, the IT Assistant services still refresh the interface with the new status information.

Manage Disk Storage/Remote Connect/Server Administrator

Appears only if you select Disk Storage, DRAC II, DRAC III, ERA, or Server Administrator in the status tree.

If you select Disk Storage in the status tree, this control is labeled Manage Disk Storage and launches the currently configured disk storage management application (see "Application Associations"). If you select DRAC II, this control is labeled Remote Connect and launches the currently configured remote access application. If you select DRAC III, DRAC III/XT, ERA, ERA/O, or ERA/MC, this control is also labeled Remote Connect and launches the browser-based remote access interface for these RACs. If you select Server Administrator, this control is labeled Server Administrator and launches the Server Administrator application on the currently selected server.

Refresh View

Refreshes the information on the Status tab.

Reset Thresholds

Resets all settable alert thresholds on the currently selected system to the factory default values.

Asset Info Tab

Displays information on cost of ownership (COO)-instrumented systems only. Contains asset information about the system currently selected in the system tree. Click a link at the top of the window to move to an information category quickly. The categories are Acquisition, Extended Warranty Information, Ownership Data, Depreciation Data. All information fields in each category are user-editable. 

Apply

Applies any changes you make to values in the information categories.

Cancel

Discards any changes you make to values in the information categories and resets them to their previous values.

Users Tab

You must first select a user from Username before the other controls become active.

NOTE: Client Instrumentation 7.0 communicates using CIM only. CIM users are based on the managed system's operating system; IT Assistant does not offer a way to configure users when CIM is the only protocol used to communicate with the managed system. Therefore, IT Assistant does not display the Users tab for client systems instrumented with Client Instrumentation 7.0.

Edit

Edits the currently selected user name.

Add

Adds a new user for the currently selected system.

Delete

Deletes a user for the currently selected system.

Change Password

Changes the password for the currently selected user.

Username

Displays currently configured instrumentation, and DRAC II or DRAC III users for the currently selected system.

Logs Tab

Log Type

Select one of three log types: Boot/Power-On Self-Test (POST), Embedded Systems Management (ESM)/Event, and Alert/Event.

The Boot/POST log contains information about the most recent boot sequence for the currently selected system. The Boot/POST log is generated when the system boots and is maintained in system memory on the managed node. 

The ESM/Event log specifies either the ESM log for systems equipped with ESM or the firmware log for systems without ESM. The ESM/Event log is also stored on the managed node.

The Alert/Event log contains the alerts (either SNMP traps or DMI indications) that have been received from the currently selected system. The Alert/Event log is stored in the IT Assistant data repository.

NOTE: If any filters are set up for the IT Assistant event management system, they will trigger off of the Alert/Event log only; the event management system ignores the ESM/Event log.

Refresh

Updates the specified log type for the currently selected system.

Clear

Clears the specified log type for the currently selected system.

Details Tab

DMI, CIM, and SNMP tree

An expandable tree that enables you to browse DMI, Common Information Model (CIM), and SNMP information. If the currently selected system is not instrumented for one of these protocols, no branch appears for that protocol in the tree.

Wakeup On LAN

Use the Wakeup On LAN window to wake up one or more systems that are equipped with a Wakeup On LAN-compatible NIC.

Wakeup On LAN Window Controls

System list (lower pane of window) Select one or more systems to wake up.
Wakeup Wakes up the  currently selected system(s).
Display All Systems When selected, displays all systems, whether or not their instrumentation reports that they support Wakeup On LAN.

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