Back to IT Assistant Interface
Dell OpenManage™ IT Assistant User's Guide
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NOTE: While it is possible to drag and drop parts of the IT Assistant user interface between frames, this function is not supported and can lead to unexpected behavior. |
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NOTE: The Add Alert and Edit Alert dialog boxes are identical. |
Use these dialog boxes to enable alerting on a DRAC III. You can specify (1) events and their corresponding threshold severities required to generate an alert from the DRAC III and (2) an IP destination to which to send the alert.
Add Alert/Edit Alert Dialog Box Controls
Enable Alert | Sets the alert to an active state such that if any of the criteria specified in Send alerts when are met, the DRAC III sends the alert. |
IP Address | Specify or edit the destination IP address for the alert. This should be the IP address of the IT Assistant management station. |
Community | Specify or edit the SNMP community to which the destination IP Address belongs. |
Send alerts when | Lists the events monitored by the DRAC III; check boxes to the left of each event enable you to specify the severity required for that event to trigger an alert from the DRAC III. You can specify three of the four severities supported in IT Assistant; reading the check boxes from left to right, the severities are informational, warning, and critical. Warning and critical appear only for those alerts for which they are appropriate. |
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NOTE: The Add Category and Edit Category dialog boxes are identical. |
Use these dialog boxes to name a new event category or to edit the name of an existing one.
Category Name | Specify or edit the name of the new or existing event category. |
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NOTE: The Add Entry and Edit Entry dialog boxes are identical for a given type of remote access device. |
Use these dialog boxes to create a new entry in the remote access address book or to edit an existing one.
Add Entry/Edit Entry Dialog Box Controls for a DRAC II
Server Name | Specify or edit the host name of the server in which the DRAC II is installed. |
Type | Set to DRAC II. Activates the DRAC II Information controls. |
Phone Number | Specify or edit the dial-in number for the DRAC II modem. |
DRAC II Information | You must first specify DRAC II in Type for these controls to appear. |
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Specify the IP address of the DRAC II; this is not the IP address of the host server. |
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Saves the information to the address book. |
Add Entry/Edit Entry Dialog Box Controls for a DRAC III
Server Name | Specify or edit the host name of the server in which the DRAC III is installed. |
Type | Set to DRAC III. Activates the DRAC III Information controls. |
DRAC III Information | You must first specify DRAC III in Type for these controls to appear. |
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Specify or edit the dial-in number for the DRAC III modem. |
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Specify point-to-point protocol (PPP) user name that has been configured in the DRAC III (using the Dial-In Users tab of the Add User/Edit User dialog box for a DRAC III). |
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Specify the PPP user password. |
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Specifies the authentication method used by the remote access
hardware. Values are Any, Encrypted, and MSCHAP. Any allows the
connection with any type of encryption, including no encryption. Encrypted requires
that the connection use some type of encryption. MSCHAP requires the connection to
use the Challenge Handshake Authentication Protocol (CHAP).
NOTE: Depending on the DRAC III firmware version, all authentication options may not be available. |
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Specify the IP address of the DRAC III; this is not the IP address of the host server. |
Use these dialog boxes to create or edit a user and dial-out number definition for the demand dial-out feature.
Add Demand Dial-Out Entry/Edit Demand Dial-Out Entry Dialog Box Controls
IP Address | Specify or edit the IP Address that you want the DRAC III to call after being contacted by the point-to-point protocol (PPP) user specified in PPP User Name. |
Phone Number | Enter the phone number you want the DRAC III to call to connect to the IP Address. |
PPP User Name | Specify or edit the dial-in user name. This is the user name used by the initial caller. |
PPP Password | Specify or edit the dial-in password for the current PPP user. |
Authentication | Specifies the authentication method used for the PPP
user. Values are Any, Encrypted, and MSCHAP. Any allows
the connection with any type of encryption, including no encryption. Encrypted
requires that the connection use some type of encryption. MSCHAP requires the
connection to use the Challenge Handshake Authentication Protocol (CHAP).
NOTE: Depending on the DRAC III firmware version, all authentication options may not be available. |
Save | Saves the information in this dialog box to the IT Assistant data repository. |
Use these dialog boxes to create or edit a dial-in user. Dial-in users are allowed to establish a dial-in PPP connection only; additional DRAC III user authentication is required to access the DRAC III.
Add Dial-In/Edit Dial-In User Dialog Box Controls
User Name | Specify or edit the dial-in PPP user name. This is the
user name used by the initial caller. A dial-in (PPP) user is not a DRAC III user. Requiring dial-in user authentication helps to ensure that the dial-in connection is allowed. When the DRAC III login screen appears over the dial-in connection, dial-in users are still prompted for their DRAC III user name and password. See "User Setup for Systems and Dell Remote Access Hardware" for information on adding DRAC III users. |
Password | Specify or edit the dial-in password for the current PPP user. |
Confirm Password | Retype the password. |
Callback Type | Specify whether you want the DRAC III to call back, and if so, specify how it
should obtain the callback number that you want the DRAC III to call. The values are:
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Callback Number | Specify or edit the session callback number. Callback Number is active only if Callback Type is set to Preset. The session callback number is the number the DRAC III calls back after being called by a dial-in user. This security feature limits remote access to a single telephone number to ensure that the DRAC III only responds to calls from selected consoles. |
Save | Saves the information in this dialog box to the IT Assistant data repository. |
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NOTE: The Add Group and Edit Group dialog boxes are identical. |
Use these dialog boxes to create a new custom group and to add systems to that group, or to edit an existing custom group.
Group Name | Specify or edit the name of a new or existing custom group. |
Systems excluded from group | Lists the Internet Protocol (IP)/Internet Packet eXchange (IPX) address or the host name of the currently discovered systems not included in the specified custom group. |
Systems included in group | Lists the IP/IPX address or the host name of the currently discovered systems included in the specified custom group. |
Add | Adds the system(s) selected in Systems excluded from group to the custom group. |
Remove | Removes the system(s) selected in Systems included in group from the custom group. |
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NOTE: The Add User and Edit User dialog boxes are identical for a system or a given type of remote access device, except where noted. |
Use these dialog boxes to add an instrumentation user, DRAC II user, or DRAC III user to a system, or to edit existing user information. The controls that display depend on the configuration of the target system. The following subsections describe the controls that display in each relevant configuration: system only, DRAC II, and DRAC III.
Add User/Edit User Dialog Box Controls for a System Only (No DRAC II or DRAC III Installed)
Name | Specify the user name. NOTE: This control is grayed out and unavailable in Edit User. |
New Password | Specify the password for the current user name. NOTE: This control is grayed out and unavailable in Edit User. |
Verify Password | Again specify the password for the current user name. NOTE: This control is grayed out and unavailable in Edit User. |
Add User/Edit User Dialog Box Controls for a System Equipped With a DRAC II
Name | Specify the user name. NOTE: This control is grayed out and unavailable in Edit User. |
New Password | Specify the password for the current user name. NOTE: This control is grayed out and unavailable in Edit User. |
Verify Password | Again specify the password for the current
user name. NOTE: This control is grayed out and unavailable in Edit User. |
Dell OpenManage Remote Assistant User | |
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Specifies the current user as a DRAC II user and activates the remaining controls in the dialog box. Selecting this option adds the user to both the DRAC II firmware and to the IT Assistant data repository. |
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Specify the phone number of a modem installed in a system that has the DRAC II Web Console or Dell Remote Assistant installed. |
Pager Configuration | NOTE: The requirements described for numeric and alphanumeric pager configuration may differ from those of your paging service provider. Dell recommends that you verify paging requirements with your service provider. |
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When set to Numeric or Alphanumeric, enables paging for the corresponding type of pager. Disables paging when set to None. |
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Numeric Pagers Not used—leave blank. Alphanumeric Pagers Enter the service provider number, including any dial-out prefixes and long-distance prefixes. Use commas between numbers to create pauses to allow for dial tone and other connections. For example, if your modem must dial 9 to acquire a dial tone, enter a 9, a comma, then the number. One to five commas are usually sufficient to create pauses. |
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Alphanumeric and Numeric Pagers Enter the pager number (pager ID). |
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Select the severity level that an alert must have to trigger the pager. IT Assistant sends the page upon receipt of an alert of this severity or greater. |
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Numeric Pagers Set to a numeric string that you want to appear on the target pager. Alphanumeric Pagers Set to an alphanumeric string that you want to appear on the target pager. |
Test Pager | Tests your pager configuration by sending a page. |
Add User/Edit User Dialog Box Controls for a System Equipped With a DRAC III
General Tab Controls | |
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Specify the user name. NOTE: This control is grayed out and unavailable in Edit User. |
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Specify the password for the current user name. NOTE: This control is grayed out and unavailable in Edit User. |
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Again specify the password for the current
user name. NOTE: This control is grayed out and unavailable in Edit User. |
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Specifies the current user as a DRAC III user and activates the DRAC III User tab. Selecting this option adds the user to the DRAC III firmware and to the IT Assistant data repository. |
DRAC III User Tab Controls | NOTE: The requirements described for numeric and alphanumeric pager configuration may differ from those of your paging service provider. Dell recommends that you verify paging requirements with your service provider. |
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Enables the numeric paging function of the DRAC III and activates the remaining controls in this group. |
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Enter the pager number, including any dial-out prefixes and long-distance prefixes. Use commas between numbers to create pauses to allow for dial tone and other connections. For example, if your modem must dial 9 to acquire a dial tone, enter a 9, a comma, then the number. One to five commas are usually sufficient to create pauses. |
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Set to a numeric string that you want to appear on the target pager. |
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Tests your numeric pager configuration by sending a page. |
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Enables the e-mail paging function of the DRAC III and activates the remaining controls in this group. |
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Enter the target e-mail address. |
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Enter the e-mail message text you want to send. |
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Tests your e-mail configuration by sending an e-mail. |
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Enables the alphanumeric paging function of the DRAC III and activates the remaining controls in this group. |
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Enter the pager's service provider number, including any dial-out prefixes and long-distance prefixes. Use commas between numbers to create pauses to allow for dial tone and other connections. For example, if your modem must dial 9 to acquire a dial tone, enter a 9, a comma, then the number. One to five commas are usually sufficient to create pauses. |
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Specify the protocol used by the pager's service provider. |
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Specify the baud rate supported by the target pager |
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Enter the message you want to appear on the target pager. |
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Enter the personal identification number (PIN) for the target pager. |
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If required, enter a password for the target pager. |
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Tests your numeric pager configuration by sending a page. |
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Opens the Filter Edit dialog box, which you can use to specify the events, and the severity of those events, that are required to trigger a page. |
Use this dialog box to specify the applications that are started when you either choose the Disk Storage Management item on the IT Assistant navigation tree, or when you click Connect in the remote access address book window.
Edit Association Dialog Box Control
List box | Lists two application association definitions, Array
Manager and Remote Assistant, which respectively define the startup information
for your disk storage management program and your remote access management program.
The Array Manager definition associates the storage management program's startup file with the Manage Disk Storage button (located on the Status tab of the system window). The Remote Assistant definition associates the remote access program's startup file (or startup Web page) with the Remote Connect and Connect buttons (located on the remote access hardware window and the remote access address book window, respectively). These definitions are usually set to start Dell OpenManage Array Manager for disk storage management and Dell OpenManage Remote Assistant for remote access through a DRAC II. |
Edit | Opens the Edit Association dialog box, which you can use to edit the current application association definition (Array Manager or Remote Assistant). In Application Launch, specify the http address or pathname to the file that starts the program. |
Use this dialog box to specify access information for an application you want to run when a server generates an alert.
Domain Name | Specify the domain where the application resides. |
User Name | Specify the user name required to access the specified domain. |
Password | Specify the password required to access the specified domain. |
Use this dialog box to specify a new location for the IT Assistant connection service, which is part of the IT Assistant services software component of IT Assistant.
IP Address or Hostname | Specify or edit the IP address or host name of the system running the IT Assistant connection service you want to use. |
Port | Specify or edit the port that is bound to a Transmission Control Protocol (TCP)/IP socket connection used to communicate between the IT Assistant browser-based user interface and the IT Assistant connection service. |
Timeout (seconds) | Specify or edit the amount of time that the IT Assistant browser-based user interface tries to communicate with the IT Assistant connection Service without receiving a response. Setting a time-out helps prevent the browser-based user interface from locking. |
Use this dialog box to specify the password required for read-write access to the management and configuration features in IT Assistant.
New Password | Specify the password required to gain read-write access to IT Assistant. |
Confirm New Password | Retype the password required to gain read-write access to IT Assistant. |
Use this dialog box to specify an action that you want to initiate on a server when that server generates an alert. The action is initiated by the server and occurs only on the server. These actions are separate from those configured in the event management system, which are initiated on the management station.
Beep the speaker on the server | Beeps the speaker once on the server that generated the alert. |
Display an alert message on the server | Displays an alert message describing the event. |
Broadcast a message | Broadcasts a message describing the event. |
Execute application | Runs the application you specify in the text field beside this control. |
Advanced | Opens the Application Information dialog
box, which you can use to specify access information for the application specified in Execute
application. NOTE: This button is grayed-out and unavailable for systems running Dell OpenManage Server Agent 4.0. |
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NOTE: You must install the Microsoft® SMTP service to enable e-mail alerts. |
Use this dialog box to configure an event action that e-mails a user.
Action Name | Specify the name of the action. The default is (Copy of) e-mail. |
To: | Specify the e-mail recipient. |
From: | Specify the e-mail sender. |
Subject: | Specify the subject matter of the e-mail. You may use
the following variable substitutions to specify information in the Subject field:
$n = system name |
Message: | Specify the message body. You can use the variable substitutions as shown for Subject to specify parts of the message. |
Use this dialog box to assign an action to the current filter.
Filter | Displays the name of the current filter. |
Available Actions | Lists the name and type of all actions currently
defined in the IT Assistant data repository. IT Assistant has two predefined actions, Alert and NT Event Log, which are always listed in Available Actions. You cannot edit or delete either of these actions. When assigned to a filter, these actions do the following if an event meets the criteria of the filter:
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Assigned Actions | Lists the name and type of all actions associated with the current filter. The order of the list, from top to bottom, is the order in which IT Assistant performs the actions when events pass this filter. |
Add>> | Assigns an action to the current filter. You must first select an action in Available Actions. The action you select appears in Assigned Actions. |
<<Remove | Removes the selected action from the current filter. You must first select an action in Assigned Actions. |
Move Up | Moves the currently selected action up one position in the Assigned Actions list. You must first select an action in Assigned Actions. The order of the list, from top to bottom, is the order in which IT Assistant performs the actions when events pass this filter. |
Move Down | Moves the currently selected action down one position in the Assigned Actions list. You must first select an action in Assigned Actions. The order of the list, from top to bottom, is the order in which IT Assistant performs the actions when events pass this filter. |
Show Details | Depending on the selected action, opens the Event Action Definition dialog box, Configure e-mail Action dialog box, or the Page Action dialog box, which enable you to view parameters for the action. You must first select an action from either Available Actions or Assigned Actions. The settings in these dialog boxes are not editable when you view them using this button. |
New Action | Opens the Create Action dialog box, which allows you to specify a description, required executable program, and command-line arguments to be associated with the action. |
Use this dialog box to specify an action that you want to initiate when a system generates an alert.
Create from Template | Lists the currently available action templates in the Available Templates list box. |
Create from Existing | Lists the currently available actions in the Available Actions list box. |
Available Templates/Available Actions | Specifies the currently available action templates or actions, depending upon whether you select Create from Template or Create from Existing |
Create | Depending on the template or action specified in Available Templates/Available Actions, opens the Event Action Definition dialog box, Configure e-mail Action dialog box, or the Page Action dialog box, which enable you to specify parameters for the new action. |
Use this dialog box to create or edit groups of systems based on criteria other than the default criterion of system type.
Group list (large pane in dialog box) | Lists the currently defined custom groups, if any. |
Add | Opens the Add Group dialog box, which you can use to create a group. |
Edit | Opens the Edit Group dialog box, which you can use to modify a group. |
Delete | Deletes the group selected in the group list. |
Use this dialog box to define the event (Desktop Management Interface [DMI] indication) you want to monitor from the current event source.
Category | Displays the parent category of the current event type. |
Type | Displays the current event type. |
Event Definition | |
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Specify or edit the name of the event source. |
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Specify the message string that appears
in the Alerts window if the event source
generates an event of sufficient severity to trigger an alert. You can use variable
substitutions to specify parts of the message string. For DMI, the valid variables are:
$n = system name $d = date $t = time $s = severity $es = event system $ss = event sub system $vs = vendor specific message $vd = vendor specific data |
DMI Source Definition | |
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Specify or edit the string value of the DMI Event Type attribute in the event source's Event Generation group. |
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Specify or edit the DMI class (such as DMTF|Physical Container Global Table|002) of the event source. |
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(Optional) Specify or edit the string value of the DMI Event System attribute in the event source's Event Generation group. |
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(Optional) Specify or edit the string value of the DMI Event Subsystem attribute in the event source's Event Generation group. |
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(Optional) Specify or edit the integer value of the DMI Severity attribute in the event source's Event Generation group. |
Use this dialog box to configure the default discovery settings for IT Assistant. These settings apply to the discovery ranges you register for discovery in the Discovery Range Configuration dialog box.
Enable System Discovery | Enables or disables system discovery. Use the Interval fields to the right of the check box to specify the interval between discovery cycles. |
Enable System Status | Enables or disables system polling for system status. Use the Interval fields to the right of the check box to specify the interval between polling cycles. |
Discover Only Dell Instrumented Systems | Specifies whether you want IT Assistant to discover only systems that have Dell instrumentation for DMI, Simple Network Management Protocol (SNMP), or Common Information Model (CIM) management. If you select this option, systems that respond with only an IP or IPX address are not discovered; no Unclassified systems display in the Systems window. |
DNS Name Resolution | System name resolution is the networking term for the process of matching IP addresses to host names. Selecting this option causes IT Assistant to attempt to resolve the name of a discovered system using the Domain Name Server (DNS). If unsuccessful, IT Assistant attempts system name resolution using the discovered system's instrumentation. |
Instrumentation Name Resolution | Opposite of the previous option: causes IT Assistant to resolve the name of a discovered system using the system's discovered instrumentation. If unsuccessful, IT Assistant attempts system name resolution using DNS. |
Get Community | Specify or edit the community name for SNMP get calls from the IT Assistant browser-based user interface. The get community is a read-only password that SNMP agents installed on managed systems use for authentication. The get community allows the user interface to browse and retrieve SNMP data. This field is case-sensitive. |
Set Community | Specify or edit the community name for SNMP set calls from the IT Assistant browser-based user interface. The set community is a read-write password that SNMP agents installed on managed systems use for authentication. The set community allows the user interface to browse, retrieve, and set SNMP data values. This field is case-sensitive. |
Timeout | Specify or edit the amount of time that IT Assistant waits after issuing a get or set call before it considers the call failed because of no response from the client. Valid range is from 1 to 15 seconds. |
Retries | Specify or edit the number of times that IT Assistant reissues a get or set call after the first call times out. Valid range is from 1 to 10 retries. |
RPC Type | Select the type of remote procedure call used for DMI communication. |
Transport | Select the network transport protocol type used for DMI communication. |
Namespace | Specify or edit the
CIM namespace. NOTE: Specifying the incorrect namespace can significantly slow discovery speed. If you do not know the correct namespace, Dell recommends that you leave this field blank; IT Assistant then assumes a default Namespace of root. |
User Name | Specify or edit the CIM user name. |
Password | Specify the CIM password for the CIM user. |
Discovery Speed | Select the amount of time IT Assistant spends attempting to discover each address on a registered discovery range. |
A discovery range is a network segment registered to IT Assistant for the purpose of discovering systems. The IT Assistant discovery engine attempts to discover systems on all registered discovery ranges. A discovery range can be a subnet, a range of IP addresses on a subnet, an individual IP address, an individual IPX address, or an individual host name.
Use this dialog box to specify whether you want to register new discovery ranges for discovery, edit the discovery configuration for a currently registered discovery range, or remove a discovery range from the discovery process.
Existing Discovery Ranges | Lists the currently registered discovery ranges |
Add | Opens the Discovery Range Configuration dialog box, which enables you to register a new discovery range |
Edit | Opens the Discovery Range Configuration dialog box, which enables you to edit the discovery configuration information for a registered discovery range |
Remove | Removes the discovery range currently selected in Existing Discovery Ranges |
Use this dialog box to specify the discovery ranges that you want to include in the discovery process and to override the Enable System Discovery, DMI, SNMP, and CIM configuration settings in the Discovery Cycle Configuration dialog box for a particular discovery range.
Discovery Range Type | Enter a host name, IP
address, IP address range, subnet mask, or IPX address for inclusion in the discovery
process. The following are examples of valid discovery range type address
specifications (* is the wildcard character, meaning all possible
addresses in the specified range):
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Enable System Discovery | Turns discovery on and off for the discovery range type and address specified in Discovery Range Type. |
Get Community | Specify or edit the community name for SNMP get calls from the IT Assistant browser-based user interface. The get community is a read-only password that SNMP agents installed on managed systems use for authentication. The get community allows the user interface to browse and retrieve SNMP data. This field is case-sensitive. |
Set Community | Specify or edit the community name for SNMP set calls from the IT Assistant browser-based user interface. The set community is a read-write password that SNMP agents installed on managed systems use for authentication. The set community allows the user interface to browse, retrieve, and set SNMP data values. This field is case-sensitive. |
Timeout | Specify or edit the amount of time that IT Assistant waits after issuing a get or set call before it considers the call failed because of no response from the client. Valid range is from 1 to 15 seconds. |
Retries | Specify or edit the number of times that IT Assistant reissues a get or set call after the first call times out. Valid range is from 1 to 10 retries. |
RPC Type | Select the type of remote procedure call used for DMI communications. |
Transport | Select the network transport protocol type used for DMI communications. |
Namespace | Specify or edit the
CIM namespace. NOTE: Specifying the incorrect namespace can significantly slow discovery speed. If you do not know the correct namespace, it is recommended that you leave this field blank; IT Assistant then assumes a default Namespace of root. |
User Name | Specify or edit the CIM user name. |
Password | Specify the CIM password for the CIM user. |
Apply | Commits the current settings in Enable System Discovery and the DMI, SNMP, and CIM control groups to the discovery range selected in the Existing Discovery Ranges list of the Discovery Range dialog box. |
Use this dialog box to set the values of user-settable status attributes and parameters. These values can range in type from informational attributes such as the system asset tag, to operational parameters such as a warning threshold on a voltage probe.
Attribute Name | Displays the name of the user-settable attribute or parameter. |
Use Default Value | If a default value is defined for the attribute or parameter, choose Use Default Value to set it to that value. If available, the default value appears in grayed-out characters in Use. If no default is available, Use Default Value is grayed-out and unavailable. |
Use | If you want to specify a value other than the default, choose Use. Activates the text box to the right of the control so that you may specify a value. Use is the default selection for many attributes and parameters. |
text box (beside Use) | Specify a setting for the attribute or parameter. If Use Default Value is selected, Use displays the default value in a grayed-out fashion. |
Use this dialog box to configure an event action that launches a 16- or 32-bit application program.
Event Action Definition Dialog Box Controls
Action Type | Select whether the application the action launches is a 16- or 32-bit application program. |
Action Name | Specify the name of the action as it will appear when you assign the action to an event filter. |
Description | Enter a brief description of the event action for your easy reference when you assign the action to an event filter. |
Executable Name | Specify or edit the fully qualified pathname and filename of the executable file that launches the application program. |
Arguments | Specify or edit any required or desired command-line
parameters to be used in launching the application program. You may use the following
variable substitutions to specify information in the Arguments field: $n = system name |
Use this dialog box to add, edit, or delete event actions and to view the filter dependencies associated with an action. You must first select an action from Created Actions (first control listed in the following table) before the other controls (except New...) become active.
Created Actions | Lists the currently defined actions available to be associated with a filter. |
New... | Opens the Create Action dialog box, which enables you to specify parameters for a new action. |
Edit... | Depending on the action you selected in Created Actions, opens the Event Action Definition dialog box, Configure e-mail Action dialog box, or the Page Action dialog box, which enable you to edit the parameters for an existing action. |
Delete | Deletes the currently selected action. |
Filter Dependencies | Lists the filters on which the currently selected action depends. IT Assistant performs the action only if it meets the criteria of at least one listed filter. |
Use this dialog box to add, delete, and edit event categories and category types. You must first select a category or type in the event list box (first control listed in the following table) before the other controls become active.
Event Categories Dialog Box Controls
Event list box | Displays the event tree. |
Add Category | Opens the Add Category dialog box, which enables you to create a new event category. |
Add Type | Opens the Event Type Configuration dialog box, which enables you to define parameters for one or more SNMP or DMI event sources to be included in this event type. |
Delete | Removes the currently selected event category or event type from the event tree. |
Edit | Opens the Edit Category dialog box or the Event Type Configuration dialog box, which enable you to edit event categories and event types. |
Use this dialog box to add, delete, and edit event filters, or to associate actions with specific filters.
Filter List: | Lists currently defined filters. |
Add | Opens the Filter Configuration dialog box, which enables you to create a new filter. |
Delete | Removes the currently selected filter from the Filter List. |
Edit | Opens the Filter Configuration dialog box, which enables you to edit an existing filter. |
Actions... | Opens the Configure Filter Actions dialog box, which enables you to associate actions with the current filter. |
Use this dialog box to define the object ID (OID), an object value, and a severity level for the variable bindings (varbinds) associated with the current SNMP trap. If the event source generates the trap and the associated varbind object value matches the listed value, an event is triggered with the specified severity. See the Dell OpenManage Server Agent SNMP Reference Guide for more information on varbinds.
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NOTE: This group becomes active only when you select By Value from Severity in the SNMP Event Source Configuration dialog box. |
Event Source | |
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Displays the parent category of the current event source. |
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Displays the event type of the current event source. |
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Displays the current event source. |
Event Source Severity | |
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Select the severity of the alert the event source will trigger. |
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Displays the object identifier for the SNMP trap. |
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Displays the threshold object value that will trigger the alert. |
Use this dialog box to define the specifics about one or more SNMP or DMI event sources that you want to include in the current event type. Monitoring of the SNMP traps or DMI indications generated by these sources occurs after you apply a filter to the current event type or its parent category.
Type Definition | |
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Displays the parent category of the current event type. |
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Specify or edit the name of the current event type. |
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Enter a brief description of the event type. The description may include DMI- and/or SNMP-specific information for sources in the current event type. |
Source Definition | You must first select an event source from Source Name/Source Type before the other controls in this group become active. |
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Lists the name and protocol (SNMP or DMI) of potential event sources. |
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Starts the process to add an event source to the current event type. Selecting either SNMP or DMI opens the SNMP Event Source Configuration or DMI Event Source Configuration dialog box, respectively, which enable you to define the event source. |
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Deletes the currently selected event source. |
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Opens the SNMP Source Configuration or DMI Source Configuration dialog box, which enable you to edit the definition for the currently selected event source. |
Use this dialog box to create or edit an event filter. Specify the required severity for events to pass the filter, time-in-effect for the filter, and the categories, types, and source nodes (managed systems) to which the filter is applied.
Filter Name | Specify or edit the name of the filter. |
Severity Configuration | Controls in this group enable you to choose severity levels required for events to pass this filter. |
Time Period | Controls in this group enable you to specify a variety of time-in-effect intervals for the filter. You can specify date ranges, time ranges, and specific days when the filter is in effect. |
Select Event Categories/Types | Enables you to browse the event tree and select the event categories or types to
which the filter is applied. Click the checkboxes to the left of the branches to select
categories and types. For event category branches, a check in a clear box indicates that all types in that category are selected. A check in a gray box indicates that some but not all types in that category are selected. For event types, a check in a clear box indicates the type is selected. |
Select Source Nodes | Enables you to browse the system tree and select the managed systems to which the
filter is applied. Click the check boxes to the left of the branches to select systems. For system groups, a check in a clear box indicates that all managed systems in that group are selected. A check in a gray box indicates that some but not all systems in that group are selected. For systems, a check in a clear box indicates the system is selected. |
Use this dialog box to select the systems for which you want to force a discovery cycle.
All Systems | Rediscovers (forces a discovery cycle for) all currently discovered systems. |
Discovery Range | Opens a list from which you can select the discovery ranges you want to rediscover. |
Select Systems | Opens a list from which you can select the systems you want to rediscover. |
Use this dialog box to manage the IT Assistant event log.
Event Cache Management | |
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Enables you to select a single filter by which events are discarded when ITA receives them. If an event meets the criteria in this filter, then the event is discarded as soon as IT Assistant receives it. The filters shown in this dialog are the filters currently defined in IT Assistant. |
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Opens the Filter Configuration dialog box, which enables you to define a new filter for discarding events from the event cache. |
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Specify or edit the size of the event cache. The valid
range is 0–500. IT Assistant uses the event cache to hold recent events so that it can discard subsequent events that are identical to at least one event in the cache. This is meant to address the case where a system sends out tens or hundreds of the identical events in a small amount of time. Together, Cache Size and Cache Life Time determine how often IT Assistant discards duplicate events. |
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Specify or edit the amount of time in seconds between
cache flushes. The valid range is 0 to 5000 seconds. If, for example, the time is set to 300 seconds, the cache is completely emptied every 300 seconds. Any event that is received when the cache is full will not be inserted into the cache, so it is important to periodically flush the cache. Together, Cache Size and Cache Life Time determine how often IT Assistant discards duplicate events. |
Event Log | |
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Specify or edit the maximum number of events that can
be recorded in the event log. If IT Assistant receives an event and the maximum log size has already been reached, the event is not stored in the IT Assistant data repository. This makes it important to periodically delete unwanted or old events. |
Display warning when log reaches... entries | Specify the number of recorded events at which you want
to receive a log size warning. When the log size matches this setting, the following message appears: Event log near or at capacity. Please delete some events or increase capacity. If the log remains above this warning level, this pop-up message appears every 24 hours. |
When log reaches Max Size purge... entries | Specify the number of recorded events you want to
delete once the event log reaches its Max Size. IT Assistant compares the log size with the Max Size setting each time an event is added to the log. If a purge occurs, the following message appears in the lower pane of the alerts window: The maximum Event Log size was reached. As a result, x events were purged. where x identifies the number of records purged. |
Use this dialog box to specify the user rights you want while using IT Assistant.
Read/Write | Enables global access to IT Assistant; this includes editing and viewing permissions to both management and configuration features. |
Read only | Enables access to management features only, with limited viewing access to some configuration features. |
Password | Specify the Read/Write password. IT Assistant has no default read-write password. When you log on for the first time, leave Password blank and press <Enter>. |
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NOTE: Paging service providers have limitations on the number of characters allowed in a page. It is possible to configure alert pages to be longer than those limitations. In this case, the page is not received by the recipient even if it is sent by the IT Assistant pager. |
Use this dialog box to configure an event action that pages a user.
Page Action Dialog Box Controls
Name | Specify the name of the action. The default is (Copy of) Page. |
To | Specify the paging recipient. |
Message | Specify the paging message body. You may use the
following variable substitutions to specify information in the Message field:
$n = system name |
Use this dialog box to specify a new classification for a selected system.
System Name | Displays the name of the selected system. |
Current Type | Displays the current classification of the selected system. |
New Type | Enables you to select a new classification (type) for the selected system. |
Use this dialog box to remove a single system from the discovery process. Removed systems no longer display in the system tree.
Status | Sorts the system list by system status severity. |
Host Name | Sorts the system list by host name. |
System Type | Sorts the system list by system classification. |
Power State | Sorts the system list by whether the system is off or on. |
IP Address | Sorts the system list by system IP address. |
System list | Displays a list of the currently discovered systems. You can specify a system for removal. |
Remove | Removes the currently selected system in the system list. |
Use this dialog box to configure the paging alert filter. You can specify the events, and the threshold severity of those events, required to trigger an alert paging action from a DRAC III. You can specify three of the four supported severity types: informational, warning, and critical. (Events of an unknown severity cannot generate a page). When an event of the specified type and severity occurs, IT Assistant sends pages to the destinations you configured in the DRAC III User tab of the Add User dialog box.
Use this dialog box to define the event (SNMP trap) that you want to monitor from the current event source.
Category | Displays the parent category of the current event type. | |
Type | Displays the current event type. | |
SNMP Event Source Definition | ||
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Specify or edit name of the event source. | |
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Specify the message string that
appears in the Alerts window if the event
source generates an event of sufficient severity to trigger an alert. You can use
formatting commands to specify parts of the message string. For SNMP, the valid formatting
commands are: $n = system name $d = date $t = time $s = severity $e = enterprise OID $sp = specific trap ID $g = generic trap OID $1 - $# = varbind values |
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Specify the enterprise identifier (SNMP OID prefix) of the management information base (MIB) file that defines the event source you want to monitor. This is usually the MIB file written for the Dell OpenManage Server Agent SNMP subagent. See the Dell OpenManage Server Agent SNMP Reference Guide for more information on OIDs and MIBs. | |
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(Optional) Specify the generic trap ID of the SNMP trap that you want to monitor from the desired event source. See the Dell OpenManage Server Agent SNMP Reference Guide for more information on SNMP traps. If you do not specify a generic trap ID, it will not be used in the event comparison routines. | |
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(Optional) Specify the specific trap ID of the SNMP trap that you want to monitor from the desired event source. See the Dell OpenManage Server Agent SNMP Reference Guide for more information on SNMP traps. If you do not specify a specific trap ID, it will not be used in the event comparison routines. | |
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Specify the severity assigned to the alert that is triggered if the event source generates the specified SNMP trap. | |
Severity Configuration By Value |
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Lists the OID, an object value, and a severity level for the varbinds associated with the specified SNMP trap. Varbinds provide additional information about the trap, such as which system is generating the alert. If the event source generates the trap and the associated varbind object value matches the listed value, an event is triggered with the specified severity. See the Dell OpenManage Server Agent SNMP Reference Guide for more information on varbinds. | |
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Opens the Event Severity dialog box, which you can use to add a line item to the Object ID/Object Value/Severity list. | |
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Opens the Event Severity dialog box, which you can use to edit a line item in the Object ID/Object Value/Severity list. | |
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Deletes the currently selected line item in the Object ID/Object Value/Severity list. |