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I am member of the Research Support group for the School of Computer Science at the University of Waterloo. Our group is part of the Computer Science Computing Facility (CSCF), which provides support for all of the computing needs for the School of Computer Science. I report to the Research Support group manager, Lawrence Folland (lfolland).
The other members of the group are: Mike Gore (magore) and Gordon Boerke ( gboerke). We are assigned as a "Point-of-Contact" for faculty and research groups. The full list can be found here.