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Diagnostic Service Supported Devices and Operating Systems 

Dell OpenManage™ Server Administrator Compatibility Guide Version 1.4

  Overview

  Diagnostics for Dell-Supplied Devices

  Diagnostics for Tape Drives, Autoloaders, and Libraries

  Diagnostics for Video Controllers

  Diagnostics for RAID Controllers and Attached Hard Drives

Overview

This section lists devices that can be tested using the Server Administrator Diagnostic Service. Diagnostics for Dell-Supplied Devices is a general list of devices supported by the Server Administrator Diagnostic Service. The additional subsections provide lists of devices that are supported by the Diagnostic Service under a particular operating system.

Some diagnostics are supported on one operating system only: Microsoft® Windows® or Red Hat Linux. The Diagnostic Service is not currently offered for systems running the Novell® NetWare® operating system.

For information about how to run diagnostic tests, see the Server Administrator User's Guide.

Diagnostics for Dell-Supplied Devices

NOTE: Dell OpenManage Array Manager version 3.4 or later is required to diagnose RAID attached hard drives when using the Server Administrator Diagnostic Service. If Array Manager version 3.4 is not installed, the Elite RAID attached hard drive tests may not operate properly.

Server Administrator specifically supports diagnostics for the following Dell-supplied hardware devices:

Diagnostics for Tape Drives, Autoloaders, and Libraries

NOTE: You must install Dell-qualified device drivers in order to run diagnostics on tape drives, tape autoloaders, and tape libraries. See the documentation that came with your device, or access the latest drivers from the Dell Support website at support.dell.com.

Server Administrator diagnostics support the following Dell-supplied hardware devices. These devices are further classified according to the operating system for which the device diagnostics are offered.

Diagnostics Supported on Systems Running Microsoft Windows 

Server Administrator support diagnostics for the devices listed in this section for systems with Windows operating systems.

Tape Drives

Server Administrator supports diagnostics for the following tape drives on a system with a Windows operating system:

Tape Arrays, Autoloaders, and Libraries

Server Administrator supports diagnostics for the following tape arrays, tape autoloaders, and tape libraries on systems with a Windows operating system:

Diagnostics Supported on Systems Running Red Hat Linux

Server Administrator supports diagnostics for all tape drives (including tape drives in supported arrays, autoloaders, and libraries) on systems running a Red Hat Linux operating system. Server Administrator does not support diagnostics for the tape autoloaders and tape libraries on systems running the Red Hat Linux operating system.

Diagnostics for Video Controllers

Server Administrator supports diagnostics for video controllers on systems running the Windows 2000 and Red Hat Linux operating systems.

Diagnostics for RAID Controllers and Attached Hard Drives

NOTE: For a list of firmware requirements that are required for each controller, see "RAID Controller Supported Servers, Operating Systems, Firmware, and Driver Versions."

This section lists Diagnostic Service support by operating system for RAID controllers, as well as for hard drives that are attached to RAID controllers. With the exception of the CERC ATA 100 RAID controllers (IDE RAID controllers), all controllers are SCSI RAID controllers.

RAID Controllers

Server Administrator supports diagnostics for the following RAID controllers:

Hard Drives Attached to Certain RAID Controllers

Server Administrator supports diagnostics for the hard drives that are attached to the following RAID controllers. The Red Hat Linux operating system supports all hard drives attached to Dell-supported RAID devices. The Windows operating system supports onlyharddrives attached to the RAID controllers shown.

Diagnostics Supported on Systems Running Microsoft Windows

Diagnostics Supported on Systems Running Red Hat Linux

Red Hat Linux supports diagnostic tests for all hard drives attached to RAID controllers.

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