MFCF Services for CSCF
When MFCF was split to form CSCF and the current MFCF,
it was deemed impractical to assign either of the
to CSCF, given that their work was very specific to the MC building.
- Client Support Supervisor - Lori Suess
- Operations Supervisor - Chris Roth
Furthermore, it was understood that their work
was required to support both MFCF and CSCF,
and that there wasn't sufficient staff to duplicate that work.
In recognition of that, it was agreed that both staff members
would remain in MFCF, and support both MFCF and CSCF.
In exchange, CSCF seconded a senior software specialist position to MFCF
for a fixed period, with renewal on a regular basis should each group
be satisfied with the solution.
It was understood that the secondment was complete,
in that the position was sited within and managed by MFCF, funded by CSCF.
Since then, it has been understood that an ongoing secondment
is not a practical form of compensation for services.
It is agreed that MFCF will continue to run the Math Faculty Help Centre,
and provide photo classlists as before.
Other services formerly provided by MFCF to CSCF will be provided by CSCF.
In return, CSCF will provide ongoing financial compensation,
starting in the 2008-2009 fiscal year.
Financial compensation for the 2007-2008 year
will be provided by the Dean's Office,
given that the expense isn't present in the CSCF 2007-2008 budget,
Initial compensation will be based upon this 2007 analysis:
where Loading Factor is
| Help Centre || 1.5 hours/day
| Photo Classlists || 11 hours/term
| Management of Lori || 1 hour/week
| Loading Factor
| Total || $11,627.38/year
TotalMFCFStaffOverhead / TotalMFCFStaffSalary
where TotalMFCFStaffOverhead is the UW standard staff overhead for MFCF,
currently defined as
(NumberOfStaff * $3,000 + $10,000)
It is understood that
- either party may terminate the agreement with
no less than 4 months advance notice;
- the agreement is ongoing, until explicitly terminated by either party;
- price increases are expected, and will be in accordance with
increases in staff and materials costs.
The Services - Details
Help Centre Management
Some current examples are what is required to run the Help Centre are:
management and training of the consultants in the MC Help Centre
assistance with computing problems for students taking CS courses
provision of consulting services when the consultants do not have the
provision of consulting services when the grad student consultants are absent
provision of the consultant's computing environment
assignment of client RT (request tracker) items for CSCF
Photo classlists are created twice each term for instructors of (CS) courses.
They are delivered to instructors via campus mail.