Basic support is provided by CSCF's User Support Group, and includes the general CS computing environment, most teaching support, and basic desktop computing support. If additional support is needed for research purposes, this can be purchased from the CSCF Research Support Group on a subscription basis.
Most faculty will need to purchase a research support subscription. The following basic services are, however, available without a research support subscription:
For teaching support, you may use your Point of Contact for the course involved. For general (non-subscription) assistance, you may ask the CSCF Help Desk for support.